1. On-site technical guidance on the construction site-assign professional engineers on-site guidance and training. We divide the field service into five stages: A, B, C, D, and E:
Phase A-Pre-sale cooperation and guidance on the project site.
Phase B-Project site wiring planning and arrangement, and wiring guidance.
Stage C-Vertical part of equipment installation and commissioning service guidance.
Stage D-Part of the horizontal networking equipment installation and system general commissioning service guidance.
Stage E-fault analysis and troubleshooting service guidance after the acceptance of the project.
Note: According to the size and difficulty of the project, our sales staff will assign technical personnel to provide the above 5 stages of technical guidance services due to your requirements, but it is not limited or limited to these 5 services. On-site services are divided into paid services and free services.
2. Defective product repair service-if there is a defective product during the use of the system equipment, we provide repair service. Maintenance services can generally be completed at the nearest overseas maintenance service station. For more complex maintenance, the defective products must be sent back to the Shenzhen headquarters for completion.
Headquarters Maintenance Service Station Tel: 13098326555 Factory Address: 5th Floor, Building D, Xinrui Industrial Park, Jiangjun Road, Qiuchang Street, Huizhou City
Note: During the warranty period, we will provide free repair service for damaged products that are not damaged by humans. For repairs beyond the warranty period, our company only charges the repair cost.
3. Engineering maintenance and maintenance services-for projects that use our products, the maintenance and maintenance services of the project are generally organized by the construction party. However, due to various reasons, some property managers contact our company to provide engineering maintenance and maintenance services. Our company can provide related services under the guidance of the engineering company. Generally, such services are subject to cost.